December 17, 2024
The High Court in Elisha v Vision Australia Ltd [2024] HCA 50 has overturned a century-old body of case law by determining that the Applicant, Mr Elisha, was entitled to claim psychiatric damage for a breach of his employment contract arising from his former employer’s flawed workplace investigation into his conduct.
In doing so, the High Court found the employment contract between the parties incorporated Vision Australia’s disciplinary policy, which contained promissory terms including, where concerns of a serious nature are alleged, specific procedures, including a formal disciplinary meeting and a letter containing a written outline of allegations.
Background
Mr Elisha commenced employment with Vision Australia in 2006 as an adaptive technology consultant. During a work-related hotel stay, Mr Elisha was involved in an incident in 2015 with hotel staff, where he was accused of engaging in aggressive behaviour (Hotel Misconduct).
On 19 May 2015, Mr Elisha met with his manager who told him there was a “serious” complaint against him and gave him a “stand down letter” that required his attendance at a meeting two days later. The letter stated that the meeting would be conducted in accordance with Vision Australia’s enterprise agreement and disciplinary procedure. The allegations in the stand down letter were confined to the Hotel Misconduct.
At the meeting on 21 May 2015, Mr Elisha denied the Hotel Misconduct.
On 22 May 2015, during a meeting of Vision Australia’s management staff, a recommendation to prefer the hotel proprietor’s account of the incident was accepted and this finding was informed by previous allegations of aggressive behaviour by Mr Elisha, which were not put to him during the 19 May meeting.
Based on those findings, Mr Elisha’s employment was then terminated, and he was subsequently diagnosed with major depressive disorder.
What did the High Court consider?
Incorporation of Policies into the Employment Contract
A key issue was whether Vision Australia’s disciplinary policies were incorporated into Mr Elisha’s employment contract.
The employment contract stated that the employment conditions were to be in accordance with Vision Australia’s policies and procedures and that acceptance of the contract by the employee required him to agree that he would comply with those policies and procedures.
The Court found the inclusion of these terms meant that a reasonable person in the position of the parties would have understood these clauses created contractually binding obligations; and rejected Vision Australia’s claims that these obligations were “one-sided” and merely required Mr Elisha to obey lawful direction from it. The majority stated that it would “‘defy both logic and common sense’ to suggest an employer who was subjecting an employee to disciplinary action according to policies would not similarly be bound by those policies.”
Breach of Contract and Psychiatric Injury
The High Court also considered whether Vision Australia’s procedural failures made it liable for Mr Elisha’s psychiatric injury.
Scope of Duty
A clear distinction was made between what was referred to as a ‘scope of duty’ and the remoteness of damages under contract. Scope of duty refers to a contractual duty imposed on an employer through terms of an employment contract (such as an obligation to conduct a fair and proper investigation) which is generally not ‘inherently designed to prevent psychological injury’.
In contrast, remoteness of damages is the determination of damages that occurred which was in the reasonable contemplation of the parties at the time of entering a contract.
Remoteness of Damage
The psychiatric injury suffered by Mr Elisha arising from the termination of his employment was found by the Court to not be too remote. Although the Court found damages for psychiatric injury upon entering the employment contract would not have been reasonably contemplated by the parties, the Court found that it was reasonable to expect that Mr Elisha would have been so distressed by the manner in which Vision Australia breached the employment contract and the consequences of the breach for him, that there was a serious possibility that Mr Elisha would suffer serious psychiatric harm.
In coming to this conclusion, the Court declined to follow a decision of the House of Lords in Addis v Gramophone [1909] AC 488, concluding that “over the last century, a great deal of water has passed under the bridge of Addis”.
Negligence and Duty of Care
The Court has previously found that there is no general common law duty of care to provide safe systems of work encompassing the provision of a safe system of investigation and decision making.
As the Court upheld Mr Elisha’s breach of contract claim, the majority found it unnecessary to consider this issue further.
Although the Court did not definitively rule on the negligence claim, it noted the significant challenge in establishing a novel duty of care in the context of disciplinary and termination processes.
Takeaways
The conclusion in this case stemmed from the finding that policies and procedures of Vision Australia were incorporated into Mr Elisha’s contract of employment. In not following the disciplinary procedure contain within those policies and procedures, Vision Australia breached the contract of employment.
This conclusion in itself is not novel.
What the decision makes clear is that there is an ability for an employee who suffers a psychological injury arising from the termination of their employment in a manner inconsistent with the contract of employment to seek damages for that injury.
What arises from the decision is the need to ensure that employment contracts are carefully drafted and do not inadvertently incorporate workplace policies that would impose binding obligations on an employer.
Employers should review their employment contracts in view of this decision.
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The views expressed in this article are general in nature only and do not constitute legal advice.
Please do not hesitate to contact us if you require specific advice tailored to the needs of your organisation in relation to the implications of these changes for your organisation.