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5 September 2024
Handle with care: employer obligations when handling personal information about their employees
September 5, 2024

A recent decision by the Australian Privacy Commissioner has highlighted the need for employers to tread carefully whenever they receive personal information, particularly sensitive health information, about their employees.

Current state of the law on employee records

The Privacy Act 1988 (Cth) (Act) is the main federal source of privacy protections in Australia.  The Act provides for several Australian Privacy Principles (or APPs), which govern the standards, rights and obligations around the collection, use and disclosure of personal information and sensitive information.

Private sector employers are exempt from compliance with many of the APPs where an act or practice is directly related to:

  • a current or former employment relationship; and
  • an “employee record” (defined in the Act) held by the employer and relating to an individual.[1]

Importantly, the exemption only operates once an “employee record” is held by an employer.  This means that organisations with an annual turnover of $3 million or more[2] are not exempt from the need to comply with APPs when initially collecting an employee record, such as recording personal details on an onboarding form or registering a fingerprint to implement digital attendance scanners at a workplace.[3]

Relevantly, these APP obligations require that such organisations only collect personal information that is reasonably necessary for, or directly related to, one or more of its functions or activities and, if that personal information is also sensitive information (such as health information), then the organisation must also obtain the individual’s consent.

Despite the drastic increase in the collection, storage, use and disclosure of employee records since the employee records exemption was introduced in 2000,[4] there is still a lack of awareness about the exception[5] and uncertainty about its scope, given the infrequency of published decisions considering it.

ALI and ALJ

This privacy complaint[6] (determined by the Commissioner in June 2024) arose after an employee suffered a medical episode whilst they were at work in their employer’s car park. They were given CPR by colleagues until an ambulance arrived and transported the employee to a hospital.  Following the episode, a staff member contacted the employee’s husband and asked that he contact their manager to provide an update on the employee’s condition.

The husband sent a text message to the manager providing an update on the employee’s condition and that manager conveyed this message to the managing director of the employer.  The managing director then proceeded to send an email to over 100 head office employees, disclosing that the employee had experienced a medical episode, providing details about her health status and including the full names of her and her husband in the email.

The employee ultimately resigned from the organisation and lodged a complaint to the Commissioner in respect of the disclosure.

Under APP 6, an organisation must not disclose or use personal information for a purpose other than what it was initially collected for.  In responding to the complaint, the employer argued that it was exempt from the APPs, due to the employee records exception.

The Commissioner rejected the employer’s argument.  It determined that the employer had interfered with their employee’s privacy, had breached the APP 6.1 and ordered it to pay to the employee $3,000  for non-economic loss and a small amount for reasonable expenses.

In reaching this conclusion, the Commissioner considered that the primary purpose of the collection of was to ensure the welfare of the employee and to meet work, health and safety obligations concerning incident reports.  However, the information was then used instead to update staff about the employee’s condition, which was not the primary purpose for which it was collected.

The Commissioner also:

  • did not consider that the employee had implicitly consented for the secondary use of their information, despite her husband willingly sharing that information;
  • rejected the argument that a reasonable person would expect the employer to disseminate her health information in the manner that it did; and
  • did not agree that the Work, Health and Safety Act 2011 (NSW) authorised the employer to act in the way it did.

The future of the employee records exemption

In late 2023, the Federal Government formally responded to a 2022 review from the Attorney General’s Department into the Act, which had suggested amendments to the employee records exception, with the aim of:

  • improving employer transparency about how they use the personal information of their employees and former employees;
  • ensuring employers can still “collect, use and disclose” employee information but only when it is “reasonably necessary to administer the employment relationship“;
  • requiring employers to consider whether they need employee consent for the particular collection, use or disclosure of employee information;
  • protecting employee information from “misuse, loss or unauthorised access”, and ensure the information is destroyed when employers no longer need it – in a way that is consistent with the employer’s other legal obligations; and
  • guaranteeing that employees and the privacy regulator are notified of any data breaches involving employee personal information that are likely to result in serious harm.

The Government agreed, in principle, that further consultation should be undertaken with employee and employer representatives on how enhanced privacy protections should be implemented in legislation.  However, as at the date of this article, no public consultation process has been commenced.

Takeaways

The recent decision of ALI and ALJ is an important reminder about the need for employers to exercise caution when collecting, handling, using and disclosing employee personal information, despite the existence of the employee records exemption.

It also underscores the regulatory burden on organisations — driven largely by uncertainty about what conduct is and is not regulated by the Act — who are now in possession of increasing of volumes of personal information from their workplace.

Until further clarity is provided by the Government in the form of legislative change fit for the modern workplace, employers will continue to be forced to speculate about what kinds of information need to be handled carefully and how.

[1] Section 7B(3) of the Act.

[2] Sections 6C(1) and 6D of the Act.

[3] See Lee v Superior Wood Pty Ltd [2019] FWCFB 2946.

[4] Privacy Amendment (Private Sector) Bill 2000 (Cth).

[5] In a 2023 survey conducted by the Office of the Australian Information Commissioner, 81% of respondents were unaware that businesses collecting work-related information about employees were exempt from the privacy obligations under the Act.

[6] ALI and ALJ (Privacy) [2024] AICmr 131 (20 June 2024)

 

To keep up with the latest developments across employment, workplace relations and workplace health and safety law, sign up to our e-newsletter, Kingston Reidable by emailing [email protected].

The views expressed in this article are general in nature only and do not constitute legal advice.

Please do not hesitate to contact us if you require specific advice tailored to the needs of your organisation in relation to the implications of these changes for your organisation.

 

Lucy Shanahan
Partner
+61 2 9169 8405
[email protected]
Keifer Veloso
Senior Associate
+61 2 9169 8406
[email protected]
Dylan Pietrocola
Lawyer
+61 2 9169 8423
[email protected]
14 August 2024
Strengthening the resilience of your workforce through Psychosocial Capital
August 14, 2024

In a recent Fair Work Commission decision[1], an employee of Fedex Express Australia (Fedex) lodged a flexible working request asking to work remotely four days a week. The request came following a series of similar requests made in accommodation of his family care duties and off the back of him already working remotely for much of the working week.

Like many current cases, the employee had continued working remotely from home following the lifting of COVID-19 restrictions. When directed back to the office two days a week, the employee commenced a pattern of taking leave on each of the days he was supposed to be in the office. When the requirement to work from the office increased to three days per week, the employee submitted a number of further flexible working requests, culminating in the dispute before the Commission. While some of the employee’s requests were agreed upon with the employer, his request to work from home four days a week indefinitely, was refused by Fedex. Instead, Fedex proposed alternative arrangements which in turn, were not accepted by the employee.

Notwithstanding Deputy President Lake’s observations that Fedex could have considered concerns regarding the employee’s wellbeing, and noting the full time working from home arrangements would be “isolating, particularly in potentially stressful home environment”, the Commission found that Fedex did not have reasonable business grounds to refuse the employee’s request, as it could not demonstrate a significant loss in efficiency or productivity, or a significant negative impact on customer service.

While Fedex was found to have genuinely tried to reach an agreement, and although it led evidence of the benefits of working in the office, the Commission ruled that Fedex was not able to prove the detriment to the business in refusing the flexible working arrangement and that accommodating such a request was in the employer’s interest for employee retention and job security.

This decision struck me as placing an incredible high bar on employers embroiled in disputes regarding flexible working arrangements.

Increasingly, we are seeing employees making flexible working requests to work almost exclusively from home. In a recent matter of mine, an employee in question had moved during the COVID-19 pandemic and was located more than an hour from her employer’s premises. She argued that because she had worked 100% remotely during the pandemic, there was no detriment to her continuing to do so, indefinitely. She cited carer responsibilities and a disability arising from the ‘stress’ of being directed back to the office two days a week.

While remote work has enormous benefits for all, the trend in employees resisting the call to return to the office, even for two or three days a week, may soon be up.

In our last edition of Kingston Reidable, Special Counsel Shannon Walker offered her insights on the Commission’s flexible workplace arrangement regime (you can read her previous article here). Notably, in the case of Shane Gration v Bendigo Bank [2] the FWC refused a working from home request in which the employee sought to work 100% of his 5 days working week from home.

In that case, the Commission upheld the reasonableness of the employer’s refusal, noting the importance of face-to-face interactions and attendance.

Echoing the Commission’s observations in the Gration case, one of the enormous downsides of employees working much of their week remotely is the decline in the cultural capacity of an organisation.

Another, the drain of on-the-job training opportunities; that intrinsic osmosis of being ‘in the thick’ of things and leaning into corridor conversations with more experienced colleagues. We’re also seeing a decline in resilience or what is often referred to as psychosocial or ‘brain’ capital—the cognitive, emotional, and social resources that employees bring to their roles and interactions with others. Fostering resilience, particularly in our younger workers, cannot be overstated.

As employers, we must recognise that the jobs of the future will increasingly demand these brain skills. Whether it’s for roles that require high levels of cognitive function or for positions where automation has shifted the nature of tasks, the value of an individual’s psychosocial capital is paramount. This is especially true as we witness the integration of artificial intelligence and robotics into our workplaces, which will inevitably reshape the skills required for success.

However, psychosocial capital is not a static asset. It can be nurtured and strengthened, or it can deteriorate in the face of unhealthy work environments. It is our responsibility, as employers, to ensure that our workplaces are conducive to the development of this capital, offering stimulation and positive dynamics that empower our employees. Conversely, we must be vigilant against the erosion of this capital through negative interactions, such as bullying or discriminatory behaviours, or in some cases, high levels of remote work.

The recent Fedex decision serves as a poignant reminder of the changing dynamics of work, whilst placing a significant burden on employers to justify the refusal of flexible working arrangements which see employees working almost exclusively from home. This decision, together with the push of employers to bring employees back to the office, is likely to encourage a surge in such requests, challenging employers to provide robust evidence of any likely detriment to the business, and also highlights the ongoing struggle between the desire of many employees to work remotely and the efforts of employers to bring employees back to the office.

While each request needs be assessed on its face, fortunately, the science of neuroscience supports the notion that in-person interaction is crucial for building psychosocial capital and offers important evidence that can be leveraged to demonstrate that while remote work offers certain benefits, the human element of face-to-face collaboration is essential for a resilient and adaptable workforce.

[1] Ridings v Fedex Express Australia Pty Ltd [2024] FWC 1845

[2]  [2024] FWC 717

 

On 20 August 2024, the Sydney office of Kingston Reid is proud to be hosting our Wise and Shine Breakfast Seminar, where we bring together a dynamic, multi-disciplinary panel to discuss the benefits of neuroscience in fostering stronger and more resilient employees, and how organisations might harness the science as part of their approach to managing psychosocial risks in the workplace more broadly.

Places are limited, please email [email protected] if you would like to attend this in person breakfast event.

 

Christa Lenard
Partner
+61 2 9169 8404
[email protected]
14 August 2024
To restrict or not to restrict? The debate over restraint of trade clauses

Across the world, a number of jurisdictions have outlawed the use of certain types of restraint clauses (such as the US Federal Trade Commission banning the use of all encompassing “non-compete” clauses nationwide). We’re starting to see a similar sentiment take hold in Australia – restraints are becoming much more heavily scrutinised by both the courts and the government, reflecting that the tide may be changing (you can hear more about that in our Podcast episode (available here).

So, when and why should your business be using restraint clauses?

We take a look at some recent Australian decisions that illustrate the evolving legal landscape and its implications for your contract practices.

A quick refresher…

Employment contracts often include clauses that restrict an employee’s actions even after their employment has ended. As a quick refresher, the “family” of restraint clauses include:

  • Non-compete restraints which bar the employee from working with or being involved in a competing business.
  • Confidentiality restraints that prohibit disclosing employer’s secrets.
  • Non-solicitation restraints that prevent soliciting employer’s clients.
  • Non-dealing restraints that forbid providing services to those clients.
  • Non-recruitment restraints that stop the employee from encouraging colleagues to leave the company.

The Debate

In Australia, we’re seeing restraint clauses face increasing scrutiny for their negative impact on both individual employees and the broader economy. See for example, a recent FWC decision, Andrew Goddard v Richtek Melbourne Pty Ltd [1] where the Fair Work Commission criticised the non-compete clause as overly restrictive when considering whether a dismissed employee had done all they could to mitigate their loss in assessing compensation for an unfair dismissal.

Deputy President Colman mused that it was unclear why restraints are common in the contracts of ‘ordinary workers’ and that the presence of such a clause (despite its likely unenforceability) explained why the employee, a grouting and grouting services salesperson, hadn’t tried to find another job in his sector in the 12 months after his dismissal.

Lochdyl Pty Ltd v Lind [2] strikes a similar chord, with the Magistrates Court of South Australia declaring a non-solicitation restraint clause void, due to its excessive restrictiveness. The employee in question was a hairdresser and the restraint in her contract tried to impose a two-year restriction on the employee diverting or attempting to divert from any business she had enjoyed, solicited or attempted to solicit from customers prior to the termination of her employment. Magistrate Vozzo determined that the restraint’s duration and scope were significantly more than what was reasonably necessary, as the nature of the hairdressing business allowed for the quick establishment of new customer relationships. This implied that any reasonable restraint would need to involve a shorter time period during which a hairdresser should be restrained from soliciting or attempting to solicit business. Consequently, the two-year restraint was deemed excessive and unenforceable. Additionally, Magistrate Vozzo found that the clause in question was ambiguously worded, lacking clarity in key terms, further contributing to its unenforceability​.

Finally, Justice Parker in Scyne Advisory Business Services Pty Ltd v Heaney [3] refused to grant an interlocutory injunction based on procedural grounds. Justice Parker found that, despite considering there was a serious question to be determined about the enforceability of the restraint, which would support granting a temporary non-compete restraint, Scyne’s significant delays in its attempt to enforcement the restraint meant that it would be unreasonable to restraint the ex-employee and prevent them from working while the case was heard. The decision signals to employers the critical need for timely action when seeking to enforce restraint clauses.

This isn’t to say that post-employment restraints are never being enforced – Samsung Electronics Australia Pty Ltd v Grenville[4] is a recent example of a court temporarily enforcing a non-compete and a non-solicit restraint while the case was being heard by the Court. The Court found that it was arguable that the restraint was necessary to protect Samsung’s confidential information and customer connections and ordered the temporary restrictions last for at least three months while the case was heard. In this case, Samsung also gave an undertaking that during this time the ex-employee’s old base salary would continue to be paid to him to mitigate his loss.

Key observations

Restraint clauses are important for ‘worst case’ scenarios – you know, like where an employee sends 10,000 work emails to their personal Hotmail account on their last day, or where a key senior executive immediately starts at your no. 1 competitor. However, while restraint clauses can serve as a tool for employers, they must be carefully crafted to ensure they are reasonable in scope and duration.

Pursuing excessive restraints that will likely be deemed unenforceable is not a good use of anyone’s time or resources. Excessive restraints are bad for employees, bad for the economy and thus bad for employers.

As employers, you should always consider whether the inclusion of a restraint clause is truly necessary. Thoughtfully crafted restraint clauses not only enhance their legal enforceability but also promote a fairer and more dynamic labour market, benefiting both businesses and employees.

Takeaways

  1. Courts are adopting a stricter stance: Excessive or unwarranted restraint clauses are increasingly likely to be deemed unenforceable. Ensure your restraints are reasonable and justifiable.
  2. Tailor restraint clauses to individual circumstances: Avoid using a one-size-fits-all approach. Consider the specific role, industry, and potential impact on the employee’s reasonable ability to practice their profession when drafting a restraint.
  3. Focus on legitimate business interests: Restraint clauses should be proportionate and necessary, aimed solely at protecting genuine business interests such as your confidential information and customer relationships.
  4. Review restraint clauses upon dismissal: Evaluate whether enforcing a restraint clause is appropriate when an employee leaves. In some cases, negotiating the application of the restraint, or parts of it, might be the better course of action.

[1] [2024] FWC 979

[2] [2024] SAMC 43

[3] [2024] NSWSC 275

[4] [2024] NSWSC 608

 

To keep up with the latest developments across employment, workplace relations and workplace health and safety law, sign up to our e-newsletter, Kingston Reidable by emailing [email protected].

The views expressed in this article are general in nature only and do not constitute legal advice.

Please do not hesitate to contact us if you require specific advice tailored to the needs of your organisation in relation to the implications of these changes for your organisation.

 

Emily Baxter
Partner
+61 2 9169 8411
[email protected]
Kat Weston
Senior Associate
+61 2 9169 8416
[email protected]
14 August 2024
Changes to the incident notification framework are on their way

Safe Work Australia has announced the next step towards changes to the incident notification framework under the model work health and safety (WHS) laws.  The changes have been anticipated for some time and follow a review of the framework which found there was an opportunity to improve the coverage and operation of the provisions.

A key focus of the changes is to expand the framework to capture psychosocial hazards and related psychological injuries and illnesses.  The next step is for amendments to the model WHS laws to be drafted, which are expected to be released early next year.

Background    

Last year, Safe Work Australia published a Consultation Paper – WHS Incident Notification which sought feedback on options to improve the coverage and operation of the relevant provisions.

Currently, the incident notification framework under the model WHS laws requires a duty holder to notify their respective regulator of a death, serious injury or illness and dangerous incident. The options in the Consultation Paper were in response to recognised gaps in the framework, including that it does not accommodate the notification of injuries or illnesses that may develop over time nor exposure to hazards that pose a serious risk to health and safety if exposure is repeated or frequent.

The opportunity to respond to the Consultation Paper closed on 11 September 2023.

On 2 August 2024, Safe Work Australia announced the changes that will be taken forward.  The changes reflect the recommendations to improve the incident notification framework to which the government ministers responsible for WHS have agreed.  According to the media release, the changes will provide clarity for existing provisions and address the gaps in the current framework, particularly in relation to notifying for psychosocial hazards and psychological harm [1].      

What changes are on their way to the model WHS laws?

The changes include:

  • clarifying how to apply the ‘causal link principle’ which requires duty holders to only notify incidents if they have arisen out of the conduct of the business or undertaking because incidents that are not work-related or do not otherwise meet this threshold continue to be notified [2];
  • expanding the framework to require persons conducting a business or undertaking to notify other persons conducting a business or undertaking that a notifiable incident has occurred. In the Consultation Paper, this option arose in the context of multiple duty holders on site and a person with management or control having site preservation obligations [3]; a person with management or control cannot fulfil these obligations if they are not aware that a notifiable incident has occurred [4];
  • clarifying notification requirements for incidents involving the fall of a person, electrical hazards and mobile plant (which will likely be through amending the definition of ‘dangerous incident’) [5];
  • requiring notification of violent incidents arising out of the conduct of the business or undertaking that exposes one or more persons to a serious risk to their physical or psychological safety;
  • requiring notification of a worker’s absence (or anticipated absence) from work for a period of 15 or more consecutive calendar days due to physical or psychological injury, illness or harm; and
  • requiring notification of work-related suicides and attempted suicides of workers. This requirement will not be informed by the ‘causal link principle’ as stated above but instead, by whether there are indicators suggesting that there is a link to work or the work environment.

In the Consultation Paper, a number of other options had been canvassed (including periodic reporting for certain types of ‘incidents’, e.g., complaints or instances of unreasonable behaviour that exposes a worker(s) to a risk to their health and safety) yet many of these do not appear to be moving forward.   The details however will be known once the amendments have been released, which is expected early next year.  These amendments to the model WHS laws will not have effect in any jurisdiction until they are adopted by the respective governments in each jurisdiction and implemented in their own laws.

Key takeaways

Changes to the incident notification framework under the model WHS laws are on their way, which in turn, (given all government ministers responsible for WHS have agreed to the above), will result in changes across the jurisdictions.

The extent of the changes will not be known until the amendments have been released.  As we have often seen though, each jurisdiction can choose to implement a variation of the amendments and for some this may be necessary as there are jurisdictions which already have broader incident notification frameworks aimed at psychosocial hazards and related psychological injuries and illnesses.

When the changes are announced in the jurisdictions, duty holders will need to review, consider and likely adjust their internal arrangements for incident notification, including any with other duty holders.

Ultimately, with changes to the incident notification framework comes a likelihood that incident notifications will increase, providing greater visibility to regulators of what is occurring at the workplace.

[1] ‘Recommendations agreed to improve incident notification provisions’, Safe Work Australia (2 August 2024).

[2] Page 42 of the Consultation Paper.

[3] When a notifiable incident has occurred, the person with management or control of the workplace is required to ensure, so far as is reasonably practicable, that the site where the incident has occurred is not disturbed until an inspector arrives at the site or any earlier time that an inspector directs: section 39, model WHS laws.

[4] Page 47 of the Consultation Paper.

[5] Pages 38, 40 and 46 of the Consultation Paper.

 

To keep up with the latest developments across employment, workplace relations and workplace health and safety law, sign up to our e-newsletter, Kingston Reidable by emailing [email protected].

The views expressed in this article are general in nature only and do not constitute legal advice.

Please do not hesitate to contact us if you require specific advice tailored to the needs of your organisation in relation to the implications of these changes for your organisation.

 

Kate Curtain
Special Counsel
+61 2 9169 8429
[email protected]
14 August 2024
Levelling the Playing Field – Fair Work Commission to umpire services contract terms

While there has been much discussion about some of the changes arising out of the Closing Loopholes reforms, an area that has received relatively little attention, but which may have a big impact, is the Fair Work Commission (FWC)’s new unfair contracts jurisdiction, commencing on 26 August 2024.

This new Part of the Fair Work Act 2009 (Cth) (FW Act) establishes a framework for dealing with alleged unfair contract terms within services contracts.  This is new territory for the FWC, which has not previously had a role in regulating the relationship between principals and independent contractors in this way.

What does the new jurisdiction involve?

A person who is a party to a services contract (or their union) will be able to apply to the FWC for an order granting a remedy because of an unfair contract term in a services contract.

Such an application can only be brought on behalf of a person who earns less than the independent contractor high-income threshold [1].  This amount will be prescribed by the Fair Work Regulations, but is anticipated to be set at a similar, if not the same, level as the high-income threshold for employment purposes.

Not all terms of a services contract may be challenged as being unfair.  Rather, only terms which in an employment relationship would relate to “workplace relations matters” are open to be assessed by the Commission for unfairness. Workplace relations matters take a defined meaning, and include matters such as remuneration, hours of work, and termination.

If the FWC is satisfied that a services contract includes one or more unfair contract terms, it can make an order to either:

  • set aside all or part of a services contract; or
  • amend or vary all of part of a services contract.

What about the Independent Contractors Act 2006 (Cth)?

These upcoming changes to the FW Act may, at first glance, appear to impede upon the territory of the Independent Contractors Act 2006 (Cth) (IC Act), which is similarly concerned with protecting and recognising the freedom of contractors that enter into services contracts.

However, the provisions within the IC Act have rarely been used, for reasons including because it is viewed to be relatively inaccessible for contractors seeking recourse for unfair contract terms, because of the inherent costs in bringing an application in the Federal Courts.

The FW Act will provide similar grounds to what is presently in the IC Act for assessing whether services contracts are unfair and also offer similar remedies (relevantly, the ability to vary or set aside a services contract).

The unfair contracts jurisdiction in the FW Act has been introduced with the intention of operating as a cheaper, faster and more accessible means for contractors (earning less than the threshold amount) to obtain relief for unfair contracts terms. To take into account the new framework in the FW Act, from 26 August 2024, the IC Act will also be amended so that only contractors earning above the contractor high-income threshold can pursue remedies under the IC Act.

Importantly, there are a number of fundamental differences between the two Acts, including that:

  • the relevant review body under the IC Act is the Federal Courts (as opposed to the FWC under the FW Act);
  • the IC Act applies to services contracts entered into on or after 1 March 2007 (as opposed to services contracts entered into on or after 26 August 2024, under the FW Act); and
  • only a party to the contract can make an application under the IC Act (as opposed to an industrial organisation’s ability to make an application under the FW Act).

Given this, it is expected that there will be an increase in unfair contract claims from independent contractors.

How the FWC will approach the task of determining unfair contract terms

The establishment of an unfair contracts jurisdiction within scope of the FWC’s powers is an interesting development in industrial relations law, that seeks to expand the protections contained within services contracts, when independent contractors historically have had limited access to certain rights and entitlements that employees did, particularly under the FW Act.

For the first time, the FWC has capacity to look at – and set aside, vary or amend – the terms and conditions governing working relationships outside of employment.

In determining whether a term of a services contract is unfair, the FWC may consider:

  • the relative bargaining power of the parties;
  • whether the contract as a whole displays a significant imbalance between the rights and obligations of the parties;
  • whether the term is reasonably necessary to protect the legitimate interests of a party;
  • whether the term imposes a harsh, unjust, or unreasonable requirement on a party;
  • whether the total remuneration for performing work under the contract is less than that of regulated workers or employees performing similar work; and
  • any other relevant matter the FWC considers appropriate.

While the relative bargaining power of the parties will be assessed as at the time that the services contract was formed, the remaining factors, going to the question of whether the contract terms, are unfair are assessed at the time the FWC hears the application.

The FWC is empowered with a broad discretion to set aside, amend or vary a services contract. While the FWC cannot award compensation for an unfair contract, an order could include a variation to the services contract to increase payments made to a contractor.

Notwithstanding that this is a new jurisdiction for the FWC, it has indicated that it will have regard to previous jurisprudence on unfair contract terms in other jurisdictions.

In particular, there are cases of the Federal Court of Australia where services contracts have been varied to provide for new terms which have the effect of providing additional benefits under the contract.  For example, in a matter involving the termination of the services contract between an independent insurance agent and the principal insurance company that engaged them, the Court decided that the terms dealing with termination were unfair and made an order varying the contract to provide for payment of an amount $5,000 triggered upon termination of the services contract. The variation had the practical effect of providing the contractor with compensation.

Orders made by the FWC varying or setting aside contract terms cannot be enforced by the FWC.  If there is not compliance with the terms of the services contract as varied, the enforcement of that contract would be pursued through the Courts.

What this means for business

Given the informality and accessibility of the FWC process, it’s likely that businesses will face increased litigation from contractors.

This expansion of the law poses additional challenges for businesses as they will need to re-evaluate and potentially consider amendment of their current services contract terms to mitigate any claims of unfairness in the terms.

[1] At the time of publication, the independent contractor high-income threshold is not yet available.

 

To keep up with the latest developments across employment, workplace relations and workplace health and safety law, sign up to our e-newsletter, Kingston Reidable by emailing [email protected].

The views expressed in this article are general in nature only and do not constitute legal advice.

Please do not hesitate to contact us if you require specific advice tailored to the needs of your organisation in relation to the implications of these changes for your organisation.

 

Katie Sweatman
Partner
+61 3 9958 9605
[email protected]
Mia Steward
Associate
+61 3 9958 9609
[email protected]