Insights & News

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28 July 2022
The HSU Elections: What Does This Mean For You?
July 28, 2022

The Health Services Union (Union) has finalised their internal election over the past fortnight, including the positions of Secretary, Assistant Secretary and the Committee of Management.

What does this mean for health public sector employers over the coming period? Employers within the sector can expect a reinvigorated and re-energised Union presence on their sites and greater industrial engagement from their local Union organiser and Industrial Officer.

Whilst the incumbent ticket has been elected unopposed, aside from the creation of an additional Assistant Secretary position, it’s not all business as usual. The re-election of the incumbent ticket is often perceived as a mandate for the Union to increase their presence on the ground and reinvigorate their broader campaigns. This will be greatly assisted by the public goodwill towards healthcare workers arising out of the COVID-19 pandemic.

With the Union covering a broad range of health sector workers, ranging from hospital cleaners to junior doctors, their density and appetite for state wide campaigns will be a relevant consideration over the coming months and years. Further, with the election of the Albanese Labor Government, a more emboldened Union presence is to be expected, and more importantly, planned for.

We have outlined below the three main areas to keep an eye on.

1. Consultation

Consultation disputes are a common entry point for union campaigns, particularly in circumstances where their membership may be disgruntled about proposed change more broadly. This is true even when the employer is nevertheless entitled by way of managerial prerogative to make such a change.

Many health public sector employees are long term and accustomed to entrenched practices and working arrangements. Where an employer seeks to amend those practices, the myriad of State Awards which cover NSW Health workers proscribe mandatory consultation obligations with the Union and staff with respect to the proposed change. Indeed, the same can be said for those in the private sector.

Failure to adhere to the consultation obligations is likely to lead to a consultation dispute, which may delay the operational changes sought and result in avoidable litigation with the Union.

In working through proposed changes, employers should be mindful of the consultation obligations which arise under the applicable State Award, and also the Work Health and Safety Act 2011, as well as the suite of policies that apply to NSW Health.

Being aware of the layered consultation obligations which exist and engaging proactively on proposed changes can limit the capacity for industrial disputation and subsequent delay and disruption of operational changes.

2. Casual Conversion

The Union has quite effectively utilised federal casual conversion requirements with their aged care membership. Whilst these federal obligations do not carry across to public sector health workers, there are other mechanisms available for the Union to agitate similar campaigns and concerns on behalf of their public sector membership.

The NSW Health Status of Employment Award applies to a broad range of public health employees, and requires NSW Health to limit their use of temporary and casual employment arrangements and term contracts in favour of ongoing employment arrangements.

The Award provides that no positive step is required for casual conversion to occur, instead it occurs as a matter of strict application. Where an employee has been engaged continuously on a temporary contract for more than 13 weeks, the Award as a matter of law simply deems such an employee as permanent.

Disputes of this nature are popular within the Union due to their simplicity, and the substantial impact on the membership and Union reputation where an employee is successfully recognised as permanent. Such disputes have an impact on the status of the relevant employee and may also result in back pay and accrual of relevant leave entitlements. An unexpected conversion can be highly disruptive to funding arrangements, particularly where a permanent position was not accounted for in the circumstances.

Employers within the sector need to be cognisant of the risk of engaging in temporary arrangements of this nature, and be mindful of the length of such arrangements to ensure that the automatic conversion provisions of the Award are not unintentionally enlivened.

3. Right of Entry

Lastly, targeted right of entry campaigns are the bread and butter of union organising, and health agencies can expect an uptake of right of entry notices under both the Industrial Relations Act 1996 and Workplace Health and Safety Act 2011.

The various rights and obligations of right of entry must be strictly adhered to, particularly as civil penalty regimes apply, not just with entry into the worksite itself, but also more broadly in relation to the production and copying of sensitive documents.

Kingston Reid has recently provided training to a Local Health District on the complicated legislative scheme surrounding right of entry, as well as helpful tips and tricks from our lawyers who have worked closely with Unions. We would be happy to provide training across health agencies to ensure that HR and IR managers are well equipped moving forward. Please contact either Lucy or Justine on the details provided below.

Be Prepared

In summary it is important for health sector agencies to be prepared for increased Union presence and activity. Being aware of your obligations, having a plan and seeking advice early is key to managing relationships, achieving internal change and limiting disputation.

Join us at Healthy Workplace Connections

We invite you to join our monthly virtual catchup specifically for HR and IR professionals in the health sector to hear about the latest developments and why they are important and connect with others in the sector. Keep an eye out for the invitation which will be sent soon.

Lucy Shanahan
Partner
+61 2 9169 8405
[email protected]

Justine Amin
Lawyer
+61 2 9169 8415
[email protected]

27 July 2022
Queensland’s Anti-Discrimination Act is being reviewed – what does this mean for employers?
July 27, 2022

“Making sure our laws protect and promote equality for our diverse communities is a key priority for the Palaszczuk government.”

– The Honourable Shannon Fentiman, former Queensland Attorney-General, May 2021.

Background

In May 2021, Queensland’s Attorney-General requested the Queensland Human Rights Commission (QHRC) conduct a review of the Anti-Discrimination Act 1991 (Qld) (AD Act) to ensure it continues to provide suitable protection against discrimination and sexual harassment.

After a review process which attracted over 125 written submissions from various stakeholders, the QHRC is due to present its final report with recommendations for legislative reform to the Attorney-General on 30 July 2022.

In this insight we explore the amendments the Queensland Government may make to the AD Act and what these changes will mean for employers operating in Queensland.

We also identify proactive steps for employers to take ahead of the changes being implemented.

What changes are likely to be made?

While a Bill proposing amendments to the AD Act is yet to be drafted, having regard to the terms of reference of the review and submissions already made, we expect the Queensland Government will propose the following key changes.

The proposed changes will likely result in a more simplistic AD Act for complainants, which may result in a higher proportion of successful discrimination complaints. Employers will need to pay close attention to the amendments as they will also act as a signal to what may arise federally.

One discrimination test

The Queensland Government is likely to redefine direct and indirect discrimination in the AD Act and clarify that they are not mutually exclusive and a person may experience conduct amounting to both. For example, in Taniela v Australian Christian College Moreton Ltd [2020] QCAT 249, the complainant, due to his race, was unable to cut his hair. The Tribunal found the respondent indirectly discriminated against the complainant by imposing a term in its uniform policy prohibiting male students from having long hair and directly discriminated by proposing to expel the student for failing to comply with the policy.

The distinction between direct and indirect discrimination has resulted in unsuccessful complaints of discrimination because the incorrect type of discrimination was pleaded. This occurred in Perry v State of Queensland & Ors [2006] QADT 46 (Perry), where the Tribunal member identified that indirect discrimination had occurred but ultimately found no discrimination was made out because the complainant had alleged direct discrimination.

The existing tests also do not contemplate that a person may experience a cumulative disadvantage where they are subject to discrimination on the basis of more than one protected attribute.

The Government may look to discard the two tests in favour of a single test for establishing discrimination, such as by defining discrimination as “any act or omission, including a policy, law, rule, practice, condition or situation, which directly or indirectly disadvantages a person or group with a protected attribute.”

End of the ‘comparator test’

In streamlining the definition of discrimination, the Queensland Government may abandon the “comparator test” that features in anti-discrimination legislation in most Australian jurisdictions in favour of an ‘unfavourable treatment’ test.

The current test requires a comparison between the treatment of the person who has a protected attribute and the treatment that is, or would be, afforded to a person in the same or similar circumstances without the attribute (the ‘comparator’). The comparator test can be problematic to the extent it requires Courts and Tribunals to hypothesise how the respondent may have treated a person without the attribute.

The test for indirect discrimination also involves a comparative test in that there must be an unreasonable requirement imposed that the complainant cannot comply with and which a higher proportion of people without the attribute can comply. This test poses significant evidentiary hurdles for complainants because they are required to identify a pool of people without the same attribute who can comply.

It is likely Queensland will follow the lead of the Australian Capital Territory and Victoria in departing from these tests, with both jurisdictions now asking whether the complainant was treated unfavourably because of a prohibited reason/s or whether a term or condition has the effect of unreasonably disadvantaging a person with a protected attribute.

Positive duty to accommodate

Employers currently do not need to make reasonable accommodations for a person with an impairment if doing so would impose an unjustifiable hardship on the employer.

The Queensland government may propose to remove or redefine the unjustifiable hardship exemption, with the potential for employers to be subject to an express positive obligation to make reasonable adjustments for people with protected attributes. Currently, the obligation to provide special services or facilities for a person with an impairment is not easily enforceable, particularly because of the breadth of what may amount to “unjustifiable hardship” on the employer. This is likely to change with the only exemption available being refined to specific matters such as employer affordability.

The positive duty may be extended to other protected attributes, such as in Victoria, where employers are obliged to make reasonable adjustments for people with a disability and workers who are parents or carers, with no defence of unjustifiable hardship available.

Additional protected attributes

The terms of reference question whether there is a need to extend protection to a wider range of attributes to better reflect the diversity of modern society. The attributes earmarked for potential protection include a person’s spent criminal convictions, irrelevant criminal record, expunged homosexual conviction, irrelevant medical record, immigration status, employment activity and physical features.

Protecting the proposed attributes would require employers to pay particular attention to recruitment policies and procedures, to ensure a person’s criminal history, medical records, weight or immigration status is only collected where relevant to the inherent requirements of the position. If information is irrelevant, it should not be collected and, if collected, employers should be cautious not to rely on it in making decisions in relation to the person.

Including employment activity as a protected attribute would mean public sector employees would also have protections akin to the workplace rights protection under the FW Act and employers would need to ensure they do not discriminate against employees for making a reasonable request or raising a concern about their employment entitlements.

Reverse onus of proof

The QHRC’s review also floats the idea of reversing the onus of proof in a discrimination claim to involve a rebuttable presumption, requiring the complainant to simply establish the discriminatory action was taken and they have a protected attribute. A Court or Tribunal would then assume the employer took the action because of the person’s protected attribute, unless the employer can prove otherwise.

While this would provide some consistency for employers with the process under the general protections laws in the FW Act, it would be a novel approach for anti-discrimination legislation in an Australian jurisdiction and may pose a significant burden on employers when defending claims.

Bolstering protections from sexual harassment

The Queensland Government is likely to give legislative effect to recommendation 17 from the Respect@Work report by introducing a positive duty on employers to “take reasonable and proportionate measures to eliminate sex discrimination, sexual discrimination, sexual harassment and victimisation, as far as possible”.

This duty would complement an employer’s existing duties under the Work Health and Safety Act 2011 (Qld) to eliminate or manage hazards and risks to a worker’s health and safety (including psychological hazards).

It is likely the Queensland Government will also amend the meaning of sexual harassment to capture indirect sexual harassment. To constitute sexual harassment, conduct is currently required to be directed towards a particular person or have some connection with them and be carried out in circumstances where it was reasonable to anticipate the person would be humiliated, offended or intimidated. This does not protect in examples like Perry where posters sexualising women were displayed in the workplace but, in lieu of sufficient sexual harassment protections, the complainant was unsuccessful in her claim as the posters did not constitute direct discrimination. The Government may resolve this by taking inspiration from the ACT’s provision that sexual harassment may occur “to, or in the presence of the complainant.

Even without the imposition of a positive duty, it is important that employers take deliberate steps to prevent sexual harassment in the workplace to avoid civil liability. The significantly larger award of damages for sexual harassment and sex discrimination in Golding v Sippel and The Laundry Chute Pty Ltd [2021] QIRC 074 makes clear the increasing gravity with which sexual harassment in the workplace is treated by Courts and Tribunals and emphasises the importance of employers ensuring the workplace is free from sexual harassment and sex discrimination.

What does this mean for employers?

The Queensland Government is likely to introduce more stringent requirements for employers to be proactive in eliminating discrimination and sexual harassment in the workplace.

Employers will need to be aware of their obligations with respect to discrimination and sexual harassment to safely operate within a legislative framework that has a lower threshold when establishing that discrimination has occurred.

Whilst there is yet to be a draft Bill indicating the Government’s proposed changes, we recommend employers start proactively considering the steps they can take towards compliance with any legislative requirements likely to be introduced. This includes:

  • Conducting a risk assessment/analysis of the workplace to identify where discrimination and sexual harassment could occur physically and online and develop mitigation strategies to manage those risks.
  • Delivering refresher training to employees to identify discrimination and sexual harassment and what to do about it including active bystander intervention.
  • Conduct a thorough review of all policies and procedures to the extent they relate to discrimination and sexual harassment and consider how they may need to be amended to comply with the foreshadowed legislative changes.
  • Review recruitment processes to ensure irrelevant information is not collected and merit-based decisions are being made.

The team at Kingston Reid are here to assist if you need support with reviewing policies and procedures, delivering training to staff and identifying the risks within your workplace.

 

Shelley Williams
Partner
+61 7 3071 3110
[email protected]
Liam Fraser
Partner
+61 7 3071 3113
[email protected]

 

Yoness Blackmore
Executive Counsel – Knowledge
+61 2 9169 8419
[email protected]
Kat Bennett
Lawyer
+61 7 3071 3103
[email protected]
22 July 2022
Application to enforce non-compete restraint dismissed on the spot
July 22, 2022

A recent decision of the Federal Court serves as a timely reminder to ensure that post-employment restraint clauses in contracts of employment are well drafted and appropriate to each employment circumstance.

In the decision of United Petroleum Pty Ltd v Barrie [2022] FCA 818, the Court declined to make orders enforcing a post-employment non-compete clause on a temporary basis because the clauses of the employment contract imposed greater restrictions than appeared necessary to protect United Petroleum’s business.

Are post-employment restraints enforceable?

The starting point for post-employment restraints is that they are presumed void, or unenforceable unless an employer can show that, in the particular circumstances of an employee, the restrictions are reasonable, are necessary to protect a legitimate business interest of the employer and are not against the public interest, including the public interest in not preventing an individual from earning an income.

What was United Petroleum’s application?

United Petroleum had approached the Court seeking interlocutory, or temporary, orders preventing their former Queensland Wholesale State Manager from commencing employment with IOR Services Pty Ltd, a business operating in the petroleum products sector. The temporary orders where being sought until the Court could properly hear an application to enforce the post-employment restraints to their full extent.

The employment contract in question contained post-employment restraints in which the employee had agreed not to:

‘(a) be engaged, involved or materially interested in any activity for or on behalf of a business, firm or undertaking of substantially the same kind as [he] performed during [his] employment with [United Petroleum], in which use or disclosure of confidential information may be useful or advantageous to the business, firm, undertaking or to [him];

…[and]

(e) carry on, advise, provide services to or be engaged, concerned or interested in or associated with or otherwise involved in any business activity that is competitive with any business carried on by [United Petroleum].’

Was there a legitimate business interest to protect?

In considering whether those restrictions were reasonable and necessary to protect a legitimate business interest of the United Petroleum, the Court ultimately found that the post-employment restraints went beyond what was necessary to protect its legitimate commercial interests.

The Court said that the post-employment obligations were drafted so that it did not matter whether the employee actually had possession of confidential information belonging to United Petroleum, whether taking up another role would jeopardise any legitimate commercial interest that the applicant might wish to protect, or whether the activities the clauses sought to restrict would have the capacity to inflict harm on United Petroleum.  There was some consideration as to whether the post-employment restraints could be read down (or narrowed) to make the clause enforceable; however, the Court found that it was not possible to do so in a way that preserved only a necessary application of the obligations.[1]

Against the interests of United Petroleum, the Court was required to balance the interests of the employee, and in particular what harm the employee might suffer if the post-employment restraints were enforced temporarily to prevent the employee from taking up his new position.

Having undertaken not to until the application for interlocutory relief was decided, the respondent had been unable to work in his new role for several months. His evidence was to the effect that that inability posed predictable economic hardship for him and his family. That hardship very much tended against the appropriateness of interim relief.

Ultimately, the Court was not satisfied that the post-employment restraints needed to be enforced on a temporary basis until it could decide finally because it was not satisfied that the restraints were necessary to protect United Petroleum’s legitimate business interests.

Key takeaways

Whether a non-compete restraint is enforceable will always turn on the relevant facts. Post-employment restraint clauses should always be drafted having regard to an individual employee’s position within the business.

Factors that weigh in favour of enforceability include but are not limited to:

  • Seniority of the former employee and position within the corporate structure;
  • The access that an employee had to confidential information that, if in the hands of a competitor, could cause damage to the business;
  • Knowledge of client relationships, techniques and resources used by the company to sell or market its goods or services to customers and retain customers;
  • Responsibilities of the former employee which may include responsibility for bringing in new clients to the business;
  • The restraint period and geographical area are reasonably necessary to protect the business’ legitimate commercial interests.

Next steps for employers

  • Review current post-employment restraint clauses and think critically about whether they impose reasonable restrictions particularly in relation to non-compete clauses.
  • Draft post-employment restraints to apply to the extent the individual can actually harm the legitimate business interests of the employer.
  • Ensure that the post-employment restraint is appropriate for the employee’s position within your business, the confidential information they have access to, and the relationships with customers, clients, and suppliers they have cultivated on behalf of your business.

[1] Note: the Restraint of Trades Act 1976 (NSW) which applies in NSW only, allows the Supreme Court of NSW to order that a restraint is valid in a way that the Court thinks fit and appropriate to the circumstances. There is no equivalent legislation in Qld, any other State, or federally.

 

Shelley Williams
Partner
+61 7 3071 3110
[email protected]
Xavier Burton
Graduate Lawyer
+61 7 3071 3121
[email protected]
Emily Baxter
Special Counsel
+61 2 9169 8411
[email protected]
15 July 2022
Respect@Work & Gender Equality: what will change to the law look like?
July 15, 2022

A Labor government will … implement all 55 recommendations in the Respect@Work report – not just the bits that are easy.

– Australian Labor Party 2022 Women’s Budget Statement

During the 2022 Federal Election, the Labor Party promised that – if elected – they would implement all recommendations contained in the Respect@Work Report published by the Australian Human Rights Commission (AHRC). This report proposed extensive changes to federal sex discrimination legislation in order to properly address the prevalence of sexual harassment in Australia’s workplaces.

Now that the Labor Party is in government, attempts will be made to legislate these changes. In this insight we explore the likely changes and what it might mean for employers.

Background  

After Respect@Work was handed down, the former Liberal-National Federal Government significantly amended the Sex Discrimination Act 1984 (Cth) (SD Act) and the Fair Work Act 2009 (Cth (FW Act).

These changes, which took effect from September 2021, included a prohibition against “harassment on the grounds of sex”, expanding the SD Act’s scope to ensure it covered all “workers” and “workplaces”, while also introducing a new jurisdiction in the Fair Work Commission to make orders stopping sexual harassment at work.

However, the Government stopped short of implementing all of the changes recommended by the AHRC.

What changes will the new government make?

While no definite amendments have been announced, we expect the new Labor Government will make changes in the following key areas.

Introducing a positive duty on employers

The Government is likely to introduce a positive duty on employers in the SD Act to “take reasonable and proportionate measures to eliminate sex discrimination, sexual discrimination, sexual harassment and victimisation, as far as possible” (Respect@Work, Recommendation 17).

This would bring the SD Act into line with model work health and safety (WHS) legislation, which imposes through the broad duty to eliminate or manage hazard and risks to workers health, a positive duty on employers to prevent sexual harassment so far as reasonably practicable.

The AHRC suggested that, in determining whether a measure was ‘reasonable and proportionate’, the SD Act prescribe factors that must be considered including the size of a persons’ business or operations, the nature and circumstances of their business or operations, their resources and operational priorities, the practicability and cost of the measures as well as other relevant factors.

The AHRC heard in the Respect@Work inquiries that a lack of a positive duty meant employers placed a higher priority on complying with WHS and employment laws, leaving a heavy onus on individuals to complain of breaches to discrimination law. These changes, if made, would mean the onus will now be on the employer to do everything they can to ensure breaches don’t happen in the first place.

Expanding the powers of the AHRC

The Government is also likely to introduce broad powers for the AHRC in the Australian Human Rights Commission Act 1986 (AHRC Act) to assess compliance with the positive duty outlined above (Respect@Work, Recommendation 18) and investigate workplaces over systemic sexual discrimination and harassment (Respect@Work, Recommendation 19).

In particular, the AHRC specified that they should be given powers to require persons to give information, produce documents and examine witnesses. Penalties should apply for non-compliance when conducting such an inquiry. They suggested they be given the power to initiate ‘own-motion’ investigations.

While the Commission already has powers in section 31(b) of the AHRC Act to inquire into “act or practice” that may constitute discrimination, these inquiry functions are limited. The AHRC noted in Respect@Work that their powers to require information, documents and examine witnesses are not available when conducting an inquiry into conduct done by or on behalf of a State or an authority of a State, within a State, or under State laws, that may amount to discrimination under section 31(b) of the AHRC Act.

New statutory principles

Labor will likely introduce the concept of ‘gender pay equity’ as an objective of the FW Act as well as a statutory ‘Equal Remuneration Principle’ to guide the Fair Work Commission. While not a recommendation in the Respect@Work Report, Labor announced during the election of an intention that such changes would be made if elected.

The ‘equal remuneration principle’ is not a new idea. It was established by the International Labor Organisation some 70 years ago. It states that men and women should receive equal pay and benefits for the same work which requires the same skills, responsibility and effort under similar working conditions.

But, so the principle goes, even if the jobs are entirely different, equal remuneration is still a must where the jobs provide equal value. “This concept,” said the ILO, “ensures that men and women receive equal remuneration for jobs which may involve different types of qualifications, skills, responsibilities or working conditions, but which are nevertheless of equal value”.

Introducing cost protections in the Federal Court

Labor may now also introduce a cost protection provision in the AHRC Act if a claim proceeds to the Federal Court (Respect@Work, Recommendation 25).

The AHRC viewed this as necessary due to concerns that complainants of sexual harassment would be deterred from commencing proceedings and pursuing genuine claims based on a fear that they would be liable to pay the respondent’s legal costs.

The provisionwould most likely ensure that costs would only be ordered against a party if satisfied that they instituted proceedings vexatiously or without reasonable cause, or if the court is satisfied that a party’s unreasonable act or omission caused the other party to incur costs. This would bring the AHRC Act in line with the current cost protections in section 570 of the FW Act.

Legislative superannuation contributions on paid parental leave

The Government shelved the proposed change in May, but the Prime Minister stated that the party still wants to introduce it. Assistant treasurer Stephen Jones said that “whether we’re able to do it in the first term or not, should become pretty clear by the end of the year”.

Employers should watch this space closely, especially towards the latter half of the year.

What does this mean for employers?

It is clear that the government plans to take a strong stance in favour of gender equality and against sexual harassment at work, flagging changes that place the burden heavily on employers to take proactive steps or face serious consequences otherwise.

The introduction of a positive duty in the SD Act will mean the onus will now heavily be on businesses to proactively pursue the elimination of sexual harassment.

Whilst there has been no legislative change, we recommend employers act now so they are prepared once legislative attempts are made. In particular, companies should:

  • Identify key risk factors in their workplaces that may lead to sexual harassment and put together an action plan to eliminate or reduce those risks as far as possible.
  • Invest in training for all staff (including bystander training) to ensure employees know how to identify all forms of sexual harassment and what to do about it.
  • Conduct an extensive review of all sexual harassment policies, ensure they meet the new definitions contained in the SD Act (if they don’t already) and consider how to amend those policies to strengthen compliance with a primary duty, if it becomes law.
  • Review their payroll data and consider whether any changes need to be made in light of a potential introduction of the ‘Equal Remuneration Principle’.

As always, the team at Kingston Reid are here to lend a helping hand if you need assistance delivering training to your staff, reviewing your policies and procedures to ensure compliance and identifying the different risk factors within your workplace.

 

Lucas Moctezuma
Lawyer
+61 2 9169 8430
[email protected]
Michael Mead
Partner
+61 2 9169 8428
[email protected]
7 July 2022
Is your workplace ready to protect against psychosocial hazards?
July 7, 2022

Last year, we wrote about WHS changes afoot as a result of a meeting of Commonwealth, State and Territory Ministers centred around the Boland review, including their agreement to amend the model WHS Regulations to deal with psychological injuries.

Flowing from this agreement, and a further commitment from the Victorian Government to develop regulations to provide “clearer guidance” to employers on their obligations relating to psychological risks and hazards, the Victorian Government has prepared a draft amendment to Victoria’s Occupational Health and Safety Regulations, which are expected to come into effect in July 2022 following consideration by the Victorian Government.

If enacted as currently proposed, the amendment will introduce:

New definitions relating to “psychosocial hazards”

These definitions are aimed at supporting employers’ understanding of “psychosocial hazards”, which will be defined to mean:

“any factor or factors… that may arise in the working environment and may cause an employee to experience one or more negative psychological responses that create a risk to their health and safety.”

The amendment thereby formalises the requirement for employers to, so far as is reasonably practicable, protect workers from psychosocial hazards, such as:

The risk of exposure to traumatic events or content

This psychosocial hazard was discussed in the recent and widely-reported High Court appeal in Kozarov v State of Victoria,[1] in which the Office of Public Prosecutions (OPP) was found to have failed to meet its obligation to take reasonable steps to safeguard the mental health of Ms Kozarov, a public prosecutor with the OPP whose work involved “cases of an abhorrent nature involving child rape and offences of gross depravity”.

If your employees are exposed to any such hazards, it would be wise to revisit any trauma policies and confirm that they are in fact being enforced as intended.

Job demands

While employers are no doubt already alive to the potential psychosocial hazards of “high job demands”, which are to be formally defined to mean “sustained or repeated physical, mental or emotional effort which is unreasonable or frequently exceeds the employee’s skills or capacity.

Employers may be surprised to see that the amendment will introduce a further requirement to protect against the risk of “low job demands” – for instance, tasks that are highly repetitive, monotonous or where there is just too little work for an employee to do.

Other types of psychosocial hazards

Some other examples of psychosocial hazards include:

  • aggression or violence;
  • bullying;
  • sexual harassment;
  • poor support;
  • low role clarity;
  • low recognition and reward; and
  • poor workplace relationships.

For employers, the first step to addressing these amendments will necessarily be a thorough review of your employee’s systems of work and the way in which they carry out their work, with a view to identifying and eliminating (where possible) any potential psychosocial hazards.

Prevention plans

For employers that have identified any of the following psychosocial hazards:

  • aggression or violence;
  • bullying;
  • exposure to traumatic content or events;
  • high job demands; or
  • sexual harassment

A written prevention plan must be created which identifies the hazard, addresses the measures implemented to control the hazard (including an implementation plan) and the consultation undertaken in line with section 35 of the WHS Act.

Employers must also be ready to produce any such prevention plan, upon request, to a WorkSafe inspector and, if applicable, an employee health and safety representative and/or member of the employer’s health and safety committee.

Reportable psychosocial complaints

For employers with more than 50 employees, any complaints received about aggression or violence, bullying or sexual harassment will now need to be set out in a biannual written report to WorkSafe.

In addition, a copy of the report must then be kept for 5 years from the date on which it was provided.

Further proposed changes in other jurisdictions

Other jurisdictions have also taken on board the recommendations of the Boland Review in relation to psychosocial risks. Both New South Wales and Western Australia have introduced Codes of Practice for Managing Psychosocial Hazards at Work which will be admissible in court proceedings.

Further changes are expected in Western Australia with the release in June 2022 of the Community Development and Justice Standing Committee Report on sexual harassment against women in the FIFO mining industry.

Canberra has taken its own steps to implement some of the recommendations from the Boland review, via an amendment to the Workplace Health and Safety Act (ACT)including the inclusion of a sexual assault incident into the definition of a “notifiable incident” that must be reported to WorkSafe ACT.

Next Steps

Employers and their Boards need to enquire into how their organisations are managing psychosocial risks, and how the changes in each jurisdiction will impact upon their reporting and governance processes. We are seeing increased regulator enquiries into the management of psychosocial risks in workplaces, and in particular evidence that those risks are being addressed through risk assessment, policies, training, instruction and supervision. We can assist with undertaking a review of your policies and systems and providing training in relation to the management of psychosocial hazards and the proper handling of complaints.

[1] 2022 [HCA] 12

 

Marcus Topp
Associate
+61 3 9958 9610
[email protected]
John Makris
Partner
+61 2 9169 8407
[email protected]